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CORPORATE SOCIAL RESPONSIBILITY AND SUSTAINABLE DEVELOPMENT

             
 
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PRINCIPLES

 

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1.Fair and clear relations with customers
 
2.Promotion of accessibility and financial inclusion
 
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4. Making a responsible contribution to the community
 
5. Responsible employers
 
6. The digital dimension
 
7. Communication
 
THEMATIC SEARCH

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A COMMITMENT TO RESPONSIBLE BUSINESS
 

 

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>Bankia

“Bankia Responde” Bankia’s new Online Transparency platform - providing answers on the management of the company

In July 2017 Bankia launched “Bankia Responde”, a new online transparency platform, which is intended to provide answers and information to the public at large on the management of the bank. Anybody (clients and non-clients) wishing to obtain information about institutional aspects related to the management of the bank, can access the platform and ask questions.

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Bankia 2014 « Acción Social » Call

Bankia and Fundación Obra Social y Monte de Piedad de Madrid promote the Bankia 2014 “Acción Social” Act.

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Bankia Instant credits for SMEs and the self-employed through the POS terminal

Bankia has launched a new financing product for SMEs, businesses and the self-employed, associated with the POS terminal.

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Bankia Solidarity Network

In 2014, Bankia consolidated the Solidarity Network Project as one of its cornerstones for connecting its local development line and strategy for involving its employees in the bank’s social actions.

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Bankia Employment Support Plan

In 2014, Bankia implemented an Employment Support Plan for the bank’s customers who were unemployed and in a situation of social vulnerability.

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Bankia Volunteer Work

Bankia employees collaborate actively, and in their free time take part in different volunteer work and awareness-raising activities organized by the bank. In 2014, Bankia organised 64 days of volunteer work, timely and continuous, all over Spain, with 456 employee volunteers and their families.

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Bankia First Spanish financial sector Dual Training project

Each year, 50 pupils from a school in Madrid and two in Valencia will carry out part of their Administration and Finance vocational training course at Bankia.

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Bankia Plant your project

In this annual project, Bankia employees can propose solidarity projects in which they are volunteers and for which they want support.

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Bankia Índicex

Bankia has created a tool so that SMEs and the self-employed can assess their digital competitiveness, immediately and for free.

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Bankia 2015-2019 Energy Efficiency Plan

Throughout 2013, Bankia made a great effort in the analysis and diagnosis of the energy situation of its office and building network. This analysis culminated, in 2014, in one of the bank’s most important projects, its 2015-2019 Energy Efficiency Plan.

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Bankia Contract Simplification

This project results from actively listening to the branches. 195 contract models have been simplified affecting 1,028 products.

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Bankia Responsible Management Committee

Bankia Responsible Management Committee was created at the end of 2014, which includes among others, the functions of defining, implementing and supervising Bankia’s responsible management policy, in addition to taking the necessary decisions to help fulfil the company’s strategy in this field.

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Bankia and the NGO Cards

Bankia offers a set of debit and credit cards provided with social dimension: The NGO Cards.

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Bankia pilot programme for vulnerable groups

In 2012 Bankia launched a pilot programme for vulnerable groups with the aim of their social integration by boosting, in particular, their skills for employment.

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Bankia: Corporate Governance Improvements

Bankia has adopted a number of measures to improve its corporate governance, amongst which the creation of an Independent Coordinating Counselor Position and the release of a new Code of Ethics and Conduct.

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