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CORPORATE SOCIAL RESPONSIBILITY AND SUSTAINABLE DEVELOPMENT

             
 
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PRINCIPLES

 

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specific principles

 
1.Fair and clear relations with customers
 
2.Promotion of accessibility and financial inclusion
 
3. Environment-friendly business
 
4. Making a responsible contribution to the community
 
5. Responsible employers
 
6. The digital dimension
 
7. Communication
 
THEMATIC SEARCH

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A COMMITMENT TO RESPONSIBLE BUSINESS
 

 

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CASE STUDIES BY COUNTRY
   

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> France


BPCE

BPCE International: A leading role in financing the energy transition

The BPCE International network has developed expertise in financing renewable energy in its regions of operation.

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BPCE

BPCE: Reducing greenhouse gas emissions: implementation of a performant tool

Since 2013, the BPCE Group’s Sustainable Development division has been reinforcing its tool that tracks the Caisse d’Epargne’s industry-specific carbon footprint. This tool is used to assess greenhouse gas (GHG) emissions, using a method compatible with that of ADEME, the ISO 14064 standard, and the Greenhouse Gas Protocol.

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Caisses d’Epargne

Caisse d’Epargne biodiversity management

Biodiversity is an important component of Caisse d’Epargne’s environmental stance, in the same way as other aspects (reducing the carbon footprint, developing green banking products, etc.).

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Caisses d’Epargne

French Savings Banks Labor Relations

Highlights of 2016 included the signing of an agreement on working conditions for the Caisses d’Epargne network.

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Caisses d’Epargne

French Savings Banks: Responsible purchasing policy: Promoting a lasting, balanced relationship with suppliers

In 2016, the Responsible Supplier Relations Label was awarded to Caisse d’Epargne Ile-de-France and Caisse d’Epargne Midi-Pyrénées.

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Caisses d’Epargne

Sponsorship activities by the Caisses d’Epargne

A commitment to philanthropic activity lies at the heart of the history, identity and values of the Caisses d’Epargne. As a result of this historic commitment, the Caisses d’Epargne are among the leading patrons in France. In 2016, patronage activities represented €21.5 million. Over 1,300 local projects – primarily solidarity-based – were financed.

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Caisses d’Epargne

French Savings Banks supporting women entrepreneurship

A framework agreement was signed between the French government, the French public financial company Caisse des Dépôts et des Consignations and Caisses d’Epargne for 2018-2020. That agreement aims to implement a national action plan to promote women entrepreneurship.

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Caisses d’Epargne

French Savings Banks: Adapting employee skills in line with changes in the business lines and the banking model

Initiatives to support the Caisse d’Epargne’s digital transformation gathered pace in 2016. The networks continued to implement programs to adapt advisors’ skills to the target omnichannel banking relations model. The MOOC (massive open online course) “Digit’All” designed to raise employee awareness of digital development challenges, which was created and organized collectively in 2015, was renewed by some Caisses d’Epargne in 2016.

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Caisses d’Epargne

French Savings Banks: Quality Assurance

The Caisses d’Epargne has put customer satisfaction at the heart of its strategy. To deliver on this commitment, it has put mechanisms in place to measure the quality of customer relationships in a way that is aligned with its identity and distinctive characteristics.

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Caisses d’Epargne

French Savings Banks: A strong cooperative identity: a privileged relationship with cooperative shareholders who are also customers

At the end of 2016, Caisse d’Epargne had nearly 4.8 million cooperative shareholders, the majority of them individual customers. Cooperative shareholders are represented by 228 local savings companies (LSCs), which form an intermediate layer that helps strengthen each bank’s local roots and relationships.

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Fédération Nationale des Caisses d’Epargne (FNCE)

Caisses d’Epargne’s contributions to the SDGs

The Caisses d’Epargne contribute to the SDGs through their Corporate Social Responsibility (CSR) policy. The Fédération Nationale des Caisses d’Epargne (FNCE) has recently highlighted its numerous and various contributions during a conference about SDGs organized by the UN.

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Fédération Nationale des Caisses d’Epargne (FNCE)

FNCE Partnership with Habitat en Région to fight against exclusion

On 26 September 2017, Habitat en Région, the Fédération nationale des Caisses d’Epargne and Finances & Pédagogie association decided to sign a partnership to work together for the adaptation of social housing to people in need, for microloans and for financial education of tenants.

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Fédération Nationale des Caisses d’Epargne (FNCE)

FNCE and Club Mobilité: A project that aims at easing access to brand new cars, enabling beneficiaries to reduce and better manage their mobility budget.

The Fédération Nationale des Caisses d’Epargne (FNCE) has created a program in partnership with Renault (French car manufacturer) and Action Tank (nonprofit organization) to address mobility issues.

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Fédération Nationale des Caisses d’Epargne (FNCE)

FNCE: Contribution to the research and publication of the Microfinance Barometer (8th Edition)

Each year since 2010, Convergences has been publishing the Microfinance Barometer, a publication that aims at showcasing the global trends of the sector, while raising awareness about high impact microfinance initiatives and promoting best practices. This publication, mainly prepared in partnership with the Fédération Nationale des Caisses d’Epargne (FNCE), contains contributions from key French and international players.

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Fédération Nationale des Caisses d’Epargne (FNCE)

Savings banks in France – Promoting personal microcredit at a European level

The National Federation of French Savings Banks (FNCE) participated in the European project CAPIC (Cooperation for Inclusive Affordable Personal Credit) in 2012-2013. CAPIC was a 18 month EU project on knowledge and data exchange related to affordable personal credit. The project consisted in analyzing four case studies on existing practices in Belgium, France, Italy and United Kingdom, in order to identify best practices; afterwards, five dissemination workshops will spread the acquired knowledge.

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Fédération Nationale des Caisses d’Epargne (FNCE)

Caisses d’Epargne ISO 26000 assessments: Development of CSR assessment tools in the Caisse d’Epargne.

In 2015, 7 of 17 Caisses d’Epargne led an assessment of their CSR strategy, whether internal or external. The objective was to draft new action plans and share a diagnosis on the CSR performance.

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Fédération Nationale des Caisses d’Epargne (FNCE)

Caisses d’Epargne CSR guidelines for 2014-2017

The Caisses d’Epargne adopted guidelines which propose a CSR roadmap for 2014-2017. These national guidelines represent a framework in which each of the 17 local Caisse d’Epargne designs its own CSR strategy.

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Fédération Nationale des Caisses d’Epargne (FNCE)

Caisses d’Epargne CSR annual report

Since 2011, the Fédération nationale des Caisses d’Epargne publishes each year its national CSR report. It fulfils the wish of the Caisses d’Epargne to be accountable for its actions and its impacts on society and the environment.

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Fédération Nationale des Caisses d’Epargne (FNCE)

Finances & Pédagogie partnership with «Entreprendre pour Apprendre» to promote entrepreneurship

For many years, Finances & Pédagogie has been partnering with Entreprendre pour Apprendre (EPA), with the objective of promoting entrepreneurship among young people in France.

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Fédération Nationale des Caisses d’Epargne (FNCE)

Savings banks in France - Support to financial education and prevention

The association ”Finances & Pedagogie”, the subsidiary of the Caisses d’Epargne dedicated to financial inclusion, provides training related to money and budget management.

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Fédération Nationale des Caisses d’Epargne (FNCE)

Ecureuil Cooperation Internationale(ECI), to promote international cooperation

The French savings banks launched the Ecureuil Coopération Internationale programme in 2008 to promote international cooperation. The programme aims to help developing countries’ savings banks and MFIs, through a community of volunteering employees from Caisse d’Epargne, who accept to share their professional know-how with partner financial institutions, mainly in West Africa.

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