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CORPORATE SOCIAL RESPONSIBILITY AND SUSTAINABLE DEVELOPMENT

             
 
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PRINCIPLES

 

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specific principles

 
1.Fair and clear relations with customers
 
2.Promotion of accessibility and financial inclusion
 
3. Environment-friendly business
 
4. Making a responsible contribution to the community
 
5. Responsible employers
 
6. The digital dimension
 
7. Communication
 
THEMATIC SEARCH

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A COMMITMENT TO RESPONSIBLE BUSINESS
 

 

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CASE STUDIES BY COUNTRY
   

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>Communication


The following is a list of case studies from ESBG members on the implementation of this Charter principle. The case studies are listed by country in alphabetical order.

Austria

Erste Group contribution to the Sustainable Development Goals

Erste Group is strongly committed and actively contributes to the implementation of the UN sustainable development goals and Agenda 2030. In 2015 Erste Group signed the UN Global Compact and thus committed to supporting the Sustainable Development Goals, including women´s economic empowerment.

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France

Caisses d’Epargne’s contributions to the SDGs

The Caisses d’Epargne contribute to the SDGs through their Corporate Social Responsibility (CSR) policy. The Fédération Nationale des Caisses d’Epargne (FNCE) has recently highlighted its numerous and various contributions during a conference about SDGs organized by the UN.

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France

Caisses d’Epargne ISO 26000 assessments: Development of CSR assessment tools in the Caisse d’Epargne.

In 2015, 7 of 17 Caisses d’Epargne led an assessment of their CSR strategy, whether internal or external. The objective was to draft new action plans and share a diagnosis on the CSR performance.

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France

Caisses d’Epargne CSR annual report

Since 2011, the Fédération nationale des Caisses d’Epargne publishes each year its national CSR report. It fulfils the wish of the Caisses d’Epargne to be accountable for its actions and its impacts on society and the environment.

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France

Caisses d’Epargne CSR guidelines for 2014-2017

The Caisses d’Epargne adopted guidelines which propose a CSR roadmap for 2014-2017. These national guidelines represent a framework in which each of the 17 local Caisse d’Epargne designs its own CSR strategy.

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Portugal

In 2011, Caixa Geral de Depósitos Group was considered the “Most Sustainable Financial Group in Portugal”.

In 2011, Caixa Geral de Depósitos Group was considered the “Most Sustainable Financial Group in Portugal”. The purpose of this award granted by the magazine 'The New Economy', in the scope of the 'The New Economy's Sustainable Finance Awards' initiative, is to recognise banks and financial institutions that demonstrate leadership and innovation, at an international level, in the integration of social, environmental and corporate criteria in their course of business.

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Portugal

CGD receives Prime status in OEKOM’s Corporate Rating

CGD was evaluated by Oekom, a German corporate sustainability rating agency, as best in class in the financial sector at the international level. The rating assigned is yet another accolade for CGD's sustainable performance and the commitments it has been making to the future, for the benefit of coming generations, society, the national economy and environment, strengthening Caixa's role as a legitimate ambassador of the Portuguese financial sector in the application of best international management practices.

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Portugal

Commitment to Sustainability

CGD plans to act in five key areas in order to pursue the goals of its commitment to sustainability:

  • Responsible banking
  • Promotion of t the future
  • Environmental protecting
  • Stakeholder engagement
  • Human asset management

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Spain

“Bankia Responde” Bankia’s new Online Transparency platform - providing answers on the management of the company

In July 2017 Bankia launched “Bankia Responde”, a new online transparency platform, which is intended to provide answers and information to the public at large on the management of the bank. Anybody (clients and non-clients) wishing to obtain information about institutional aspects related to the management of the bank, can access the platform and ask questions.

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Spain

CaixaBank Human Rights Policy

The Board of Directors of CaixaBank, S.A. approved a Human Rights policy in May 2017 in order to highlight the entity’s commitment to human rights, in accordance with the highest international standards.

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Spain

UNICAJA and accessibility

The www.unicaja.es website pages have been designed and reviewed according to guidelines that make the information offered on the Internet more accessible to all clients including people with physical impairment.

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