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CORPORATE SOCIAL RESPONSIBILITY AND SUSTAINABLE DEVELOPMENT

             
 
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PRINCIPLES

 

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specific principles

 
1.Fair and clear relations with customers
 
2.Promotion of accessibility and financial inclusion
 
3. Environment-friendly business
 
4. Making a responsible contribution to the community
 
5. Responsible employers
 
6. The digital dimension
 
7. Communication
 
THEMATIC SEARCH

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A COMMITMENT TO RESPONSIBLE BUSINESS
 

 

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CASE STUDIES BY COUNTRY
   

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> Sri Lanka


National Savings Bank of Sri Lanka (NSB)

Customer Charter

NSB published its Customer Charter to provide its services in an efficient manner and to create a customer friendly environment.

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National Savings Bank of Sri Lanka (NSB)

Inculcate the savings habit among children

In the light of the importance of inculcating the savings habit at a young age, NSB conducts school based banking and regular awareness raising campaigns.

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National Savings Bank of Sri Lanka (NSB)

Distribution channels to reach the unbanked

Although NSB owns a network of more than 4,500 service points all over the country, it devotes itself to developing distribution channels to enable unbanked people in rural areas to have access to basic financial services.

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