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CORPORATE SOCIAL RESPONSIBILITY AND SUSTAINABLE DEVELOPMENT

             
 
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PRINCIPLES

 

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specific principles

 
1.Fair and clear relations with customers
 
2.Promotion of accessibility and financial inclusion
 
3. Environment-friendly business
 
4. Making a responsible contribution to the community
 
5. Responsible employers
 
6. The digital dimension
 
7. Communication
 
THEMATIC SEARCH

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A COMMITMENT TO RESPONSIBLE BUSINESS
 

 

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CASE STUDIES BY COUNTRY
   

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>The Digital Dimension


The following is a list of case studies from ESBG members on the implementation of this Charter principle. The case studies are listed by country in alphabetical order.

Colombia

Banco Caja Social Virtual Platform- Financial Health

Banco Caja Social, one of the companies of Fundación Social, has a purpose of offering relevant solutions to clients, with a special vocation to serve popular markets. Banco Caja Social has developed, for the formal workers of the country, an easy-to-navigate virtual platform with content of interest to Colombians, which seeks to improve their financial health.

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France

French Savings Banks: Adapting employee skills in line with changes in the business lines and the banking model

Initiatives to support the Caisse d’Epargne’s digital transformation gathered pace in 2016. The networks continued to implement programs to adapt advisors’ skills to the target omnichannel banking relations model. The MOOC (massive open online course) “Digit’All” designed to raise employee awareness of digital development challenges, which was created and organized collectively in 2015, was renewed by some Caisses d’Epargne in 2016.

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Kenya

PostBank Kenya launches M-Chama, a mobile banking service for small savings groups

Technical support by WSBI helped seed the successful launch by Postbank Kenya of a mobile banking service for small savings groups. The service is aimed to allow members to use their mobile devices to transact groups' business.

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Morocco

“Barid Bank Mobile” from AL BaridBank

Convinced that digitisation and financial education are the key components for ensuring sustainable and efficient financial inclusion, Al Barid Bank has made them a priority since its inception in 2010. The bank announced the launch of a mobile banking solution called “Barid Bank Mobile” in 2014.

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Vietnam

Vi Viet e-wallet: An innovative payment solution for Vietnamese women

“Vi Viet: An innovative payment solution for Vietnamese women” is the first e-wallet solely developed in-house by a bank, offering non-cash payment solutions and other banking services on Internet-connected devices. The project has been granted a sponsorship amounting to USD 325,000 from the United Nations Capital Development Fund (UNCDF).

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