At the end of 2016, Caisse d’Epargne had nearly 4.8 million cooperative shareholders, the majority of them individual customers. Cooperative shareholders are represented by 228 local savings companies (LSCs), which form an intermediate layer that helps strengthen each bank’s local roots and relationships.
In 2016, the Caisses d’Epargne continued their initiatives to involve their cooperative shareholders in the life of their bank. Cooperative shareholders are key stakeholders in the Caisses d’Epargne, which provide them with dedicated information and communication channels including in-branch information points, a dedicated website (www.societaires.caisse-epargne.fr), newsletters and conferences hosted by Caisse d’Epargne experts. These various channels provide cooperative shareholders with regular updates on their Caisse d’Epargne, information on how to get involved and regional and national news in general. Some Caisses d’Epargne consult their cooperative shareholders and organize shareholder events, including exclusive meetings and shareholder clubs.
The Caisses d’Epargne provide support to the cooperative shareholder representatives, LSC directors and Steering and Supervisory Board members. Training is a key component of the action taken by the Caisses d’Epargne to allow the representatives of their cooperative shareholders to fully carry out their mandate and actively contribute to their governance. A wide range of training options is available: learning the identity and history of the Caisses d’Epargne, acquiring basic banking knowledge and developing financial and risk management skills.
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