PRINCIPLES

Click below to find information on specific principles

1.Fair and clear relations with customers

2.Promotion of accessibility and financial inclusion

3. Environment-friendly business

4. Making a responsible contribution to the community

5. Responsible employers

6. The digital dimension

7. Communication

THEMATIC SEARCH

Click here to perform a thematic search

The Board of Directors of CaixaBank, S.A. approved a Human Rights policy in May 2017 in order to highlight the entity’s commitment to human rights, in accordance with the highest international standards. CaixaBank considers respect for human rights to be an integral part of its values and the minimum standard for legitimately carrying out its business activities. It also believes that the protection of human rights rests mainly with governments and that companies have a responsibility to promote and respect them in the course of their operations. Under this premise, in accordance with its Code of Business Conduct and Ethics, CaixaBank operates within a culture of respect towards human rights, and expects its employees as well as collaborators, partners and other parties directly related to its operations, products and services to do the same.

The CaixaBank Human Rights policy is translated into commitments and principles of conduct regarding authoritative human rights guidance and texts, within their responsibility as providers of financial services and as part of the community. These commitments and principles of conduct are also found within their responsibility to employees and providers.

As a provider of financial services, Caixabank undertakes to use any means within its reach to, amongst other goals, develop new products and financial services in a manner consistent with their aspirations towards human rights. CaixaBank also commits to integrating social or environmental risks into decision-making processes, and avoid financing or investing in those companies related to human rights controversies, particularly via the adherence to the Equator Principles and to the UN Principles for Responsible Investment.

Moreover, CaixaBank considers the action in terms of human rights when initiating, renewing, expanding or terminating business relationships with third parties. In this regard, it undertakes to dedicate the necessary resources to effectively implement the policy, including actively communicating it to the whole workforce, trading partners and other relevant parties.

Visit Website