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CORPORATE SOCIAL RESPONSIBILITY AND SUSTAINABLE DEVELOPMENT

             
 
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PRINCIPLES

 

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specific principles

 
1.Fair and clear relations with customers
 
2.Promotion of accessibility and financial inclusion
 
3. Environment-friendly business
 
4. Making a responsible contribution to the community
 
5. Responsible employers
 
6. The digital dimension
 
7. Communication
 
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A COMMITMENT TO RESPONSIBLE BUSINESS
 

 

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CASE STUDIES BY COUNTRY
   

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> Promotion of accessibility and financial inclusion


Brazil

 
 

Agência Barco Chico Mendes, CAIXA’s branch serving the Amazon Basin region

The Agência Barco Chico Mendes is a Caixa project that serves the riverside populations in Amazonas and Pará. It has two vessels, Chico Mendes, inaugurated in 2010 that operates in the Manaus-Coari stretch on the Solimões River, and the Marajó Island, inaugurated in 2014 and which operates in the 10 municipalities of the Island.
The Agência Barco Chico Mendes is a Caixa project that serves the riverside populations in Amazonas and Pará. It has two vessels, Chico Mendes, inaugurated in 2010 that operates in the Manaus-Coari stretch on the Solimões River, and the Marajó Island, inaugurated in 2014 and which operates in the 10 municipalities of the Island.

The vessels fulfil the need for banking assistance caused by the difficulties of access to the regions and reduce the expenses of displacement of the population to the urban centers. The project aims to provide access to financial services to the populations of the Amazon Basin region, thus expanding service delivery options, promoting socioeconomic development and financial inclusion. This is the first river bank unit in Brazil to operate since December 2010.

As well as banking services, boat agencies have access to justice and women's rights through the "Women, Living Without Violence" program in partnership with the Secretariat for Women's Policies. In addition, they serve the workers through a partnership with the Ministry of Labour and Employment, issuing work portfolios and removing doubts about labour rights.

In this way, in addition to actions to promote health, education, environmental protection and citizenship, Caixa promotes banking inclusion of residents and socioeconomic development of the region, reinforcing the role of the socially responsible financial institution.

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