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CORPORATE SOCIAL RESPONSIBILITY AND SUSTAINABLE DEVELOPMENT

             
 
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PRINCIPLES

 

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specific principles

 
1.Fair and clear relations with customers
 
2.Promotion of accessibility and financial inclusion
 
3. Environment-friendly business
 
4. Making a responsible contribution to the community
 
5. Responsible employers
 
6. The digital dimension
 
7. Communication
 
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A COMMITMENT TO RESPONSIBLE BUSINESS
 

 

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CASE STUDIES BY COUNTRY
   

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> Promotion of accessibility and financial inclusion


Spain

 
 

Caixabank “My Finances”, a smart family economy manager

CaixaBank launches “My Finances”, a new digital service for family and personal income and expenditure management.
CaixaBank launches "My Finances", a new digital service for family and personal income and expenditure management.

The new service offers customers a detailed record of all their financial activity, grouped together in a single online space, accessible anytime and protected with CaixaBank’s full online security guarantees.

With "My Finances", the bank provides its customers with a comprehensive view of their financial situation, which can help them to take swifter decisions more easily. All the information is organized chronologically and also by categories, according to the different income and expenditure concepts.

"My Finances" is a customer-focused service. For optimal user experience, it includes simple graphics informing on the customer’s personal accounts and global position.

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