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CORPORATE SOCIAL RESPONSIBILITY AND SUSTAINABLE DEVELOPMENT

             
 
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PRINCIPLES

 

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specific principles

 
1.Fair and clear relations with customers
 
2.Promotion of accessibility and financial inclusion
 
3. Environment-friendly business
 
4. Making a responsible contribution to the community
 
5. Responsible employers
 
6. The digital dimension
 
7. Communication
 
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A COMMITMENT TO RESPONSIBLE BUSINESS
 

 

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CASE STUDIES BY COUNTRY
   

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> Fair and clear relations with customers


Spain

 
 

ABANCA financial product quality certification and transparency

The financial product quality certification recognizes ABANCA’s commitment to offer its customers a transparent and innovative service
The financial product quality certification recognizes ABANCA’s commitment to offer its customers a transparent and innovative service. ABANCA is the first financial institution to certify the quality and transparency of one of its products.

ABANCA has obtained the AENOR quality and transparency certification in accordance with Standard UNE 93200 for its “Multricrédito 48 horas” product charter, becoming the first financial institution to be granted this award.

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